Mulago Digital Access System
One simple digital doorway to understand where to go, check whether a biopsy or cytology result is ready, and request an appointment for assessment of a swelling.
Three needs. One doorway.
The system helps people choose among three services: cancer symptom guidance and navigation, biopsy or cytology result-status checking, and a request for an appointment to assess a swelling.
Each pathway remains focused: symptom guidance helps people understand the next step, result-status checking reduces unnecessary trips, and swelling-assessment requests connect people to human-reviewed appointment support.
Understand a concerning symptom and know your next step.
Select the symptom area that best matches what you have noticed.
Describe the symptom, how long it has been present, and relevant warning features.
Receive practical guidance about whether medical assessment or testing may be needed.
Move toward appropriate medical review, testing, or urgent care where necessary.
Result status meanings
Your result status indicates it is ready for collection through the proper hospital channel.
The result is not yet ready. You may be advised when to check again.
The reference may not match, or the case may need internal follow-up.
Request an appointment to assess a swelling.
State where the swelling is and how long it has been present.
Submit a request for assessment through the Digital Access WhatsApp pathway.
A clinician or authorised team member reviews the request and the appropriate next step.
If appropriate, the team proposes an available appointment or another suitable next step.
Choose the help you need.
Open Mulago Digital Access on WhatsApp for free symptom guidance, result-status checking, or a swelling-assessment appointment request.